How can we help?
Setup, everyday use and fixes for PHNTM One, written from the manual that ships on the device. It's also served by your unit itself at /docs, and that copy works with the internet unplugged.
Unboxing and first boot
What's in the box, the self-test and the eight-step setup.
Using itFinding your way around
The rail, the ≡ menu, the resting face and apps.
PhoneYour phone and PHNTM Drop
Pair in one scan and send files over your own network.
VoiceTalking to it
Tap-to-talk, Notes recording and optional local wake detection.
MemoryMemory, history and open loops
What it remembers, when, and how to make it forget.
BoostedBoosted mode
Your own key, and exactly what leaves the box.
Your dataUpdates, export and reset
Owner-initiated updates, Take Everything, factory reset.
TroubleshootingTroubleshooting
Slow answers, dark screen, phone can't connect.
VerifyTest our claims yourself
Four checks with standard tools. We'd rather be checked.
Check the FAQ, or email support@phntmcore.com. A person answers: the one who built your unit.
Own your AI. Keep your words.
Order your PHNTM One. Every unit is built by hand and burned in for at least 24 hours before it ships. $799 once, with no required subscription for local use.
$799 one-time · ships within 7–10 business days after payment · free US shipping · 30-day returns